Business & Information Systems Engineering: Vol. 57, No. 1 Razo-Zapata, Iván S.; Gordijn, Jaap; Leenheer, Pieter; Wieringa, Roel
Commercial services are of utmost importance for the economy. Due to the widespread use of information and communication technologies, many of these services may be delivered online by means of service value networks. To automate this delivery, however, issues such as composition, integration, and operationalization need ...