INFORMATIK 2010 – Business Process and Service Science – Proceedings of ISSS and BPSC Makni, Lobna; Khlif, Wiem; Zaaboub Haddar, Nahla; Ben-Abdallah, Hanène
Modeling business processes is an essential task when aligning, improving or automating existing business processes. To be efficient in such tasks, a business process model must be understandable, reusable and easily maintainable. For assessing the quality of a business process model, a set of quality metrics have been ...