Business processes and their outcomes rely on data whose values are changed during process execution. When unexpected changes occur, e.g., due to last minute changes of circumstances, human errors, or corrections of detected errors in data values, this may have consequences for various parts of the process. This challenges ...

The design and development of data analytics systems, as a new type of information systems, has proven to be complicated and challenging. Model based approaches from information systems engineering can potentially provide methods, techniques, and tools for facilitating and supporting such processes. The contribution of ...

Many factors influence the creation of business process models which are understandable for a target audience. Understandability of process models becomes more critical when size and complexity of the models increase. Using vertical modularization to decompose such models hierarchically into modules is considered to ...

Providing high-quality service to all users is a difficult and inefficient strategy for e-commerce providers, especially when Web servers experience overload conditions that cause increased response time and request rejections, leading to user frustration and reduced revenue. In an e-commerce system, customer Web sessions ...

Organizational ambidexterity (OA) is an essential capability for surviving in dynamic business environments that advocates the simultaneous engagement in exploration and exploitation. Over the last decades, knowledge on OA has substantially matured, covering insights into antecedents, outcomes, and moderators of OA. ...

The ability to proactively monitor business processes is a main competitive differentiator for firms. Process execution logs generated by process aware information systems help to make process specific predictions for enabling a proactive situational awareness. The goal of the proposed approach is to predict the next ...

Serious games (SG) are recognized in several domains as a promising instructional approach. When it comes to the field of Information Systems, however, they are not yet broadly investigated. Especially in business intelligence and analytics, a literature review indicates the absence of SG for proper report design. Such ...