Challenges in the Development of Mobile Online Services in the Automotive Industry - A Case Study

Abstract

Automotive companies need to develop new innovations fast in order to stay ahead of their competitors. New sensor technologies and the connection between cars and smartphones open the development of different services, like the analysis of driving behavior. These services are called mobile online services and are a growing field in the automotive sector. We want to understand the challenges that slow down the development of mobile online services in automotive companies. Therefore, we conducted a case study with an interview study in a project that develops services to manage vehicle fleets. Our results show that the company considers mobile online services rather as a by-product and is still focused on the manufacturing of cars. This summary refers to the paper Challenges in the Development of Mobile Online Services in the Automotive Industry -A Case Study. This paper was published as full research paper in the proceedings of the Joint International Conference on Software and System Processes and International Conference on Global Software Engineering 2021.